Test Results/referrals/other admin queries

Test Results/referrals/admin queries

We encourage patients to use our online tool eConsult for all admin queries. It takes a couple of minutes and we usually respond the same day or by the end of the next working day at the latest. It’s much easier than phoning. Use the ‘I want administrative help’ section.

Test Results

Did you know that you can now see most test results by viewing your medical record online. In order to do this you need to be registered for online services through Patient Access. It’s quick and simple to register.

Referral queries

Please contact our Practice Secretaries. The easiest way of doing so is via our online eConsult portal. Alternatively you can telephone on 01689 850012.

Any other Admin query

We know how frustrating it is waiting on the telephone so why not use our online portal eConsult for any query that you would normally telephone about?  Use the ‘I want administrative help’ section. It takes a couple of minutes and you will receive a written response by email usually the same day or by the end of the next working day at the latest. If your query is more complex it may take a little longer.