If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.
Update from us all at GSGMC – August 1st 2020
Whilst we are now through the peak of this Pandemic it is vitally important that we all continue to follow the Government/Public Health advice as advertised.
Please review the Coronavirus update below. We are still requesting that patients do NOT visit the Medical Centre unless absolutely necessary. We strongly encourage you to use our on-line services including on-line eConsults, Telephone and Video consultations as well as requesting repeat medications and medical certificates on-line. Indeed we hope you will continue to do so after the Pandemic subsides.
If you require an appointment with a Doctor or Nurse please ring only during the morning. We are responding to almost all enquiries the same day providing you ring in the morning. Please DO NOT ring at 2pm or in the afternoon unless your problem is urgent. We have more staff to answer the phone and more Doctors and Nurses to respond in the morning. Please disregard historic advice to ring from 2pm for afternoon appointments as very few are available. Our key message is that if you need same day help from your Doctor or Nurse please ring in the morning.
Our Medical Centre is open for our normal hours but some services have changed. We are receiving a very large number of queries at the present time so we ask for your patience with longer than usual delays in responding to queries.
- In general please try to avoid visiting the Medical Centre in person at all times unless you have an appointment or are picking up a prescription.
- With effect from Monday 16th March we are only able to make appointments if you telephone the Medical Centre. PLEASE DO NOT COME IN TO MAKE AN APPOINTMENT AS THIS WILL NOT BE POSSIBLE. The Reception staff have been told to ask you a few medical questions in the interests of safety to our staff and patients.
- ALL patients requesting an appointment will be asked to speak to a Doctor first who can offer advice and discuss with you the best course of action
- You can do lots of things on-line such as request repeat prescriptions, send prescription-related queries and even view parts of your medical record. We can send prescriptions electronically to any chemist in the UK, perhaps close to your work if required. This is the preferred method rather than collecting in person.
- New patients can also download registration forms.
- We are now able to offer on-line consultations (eConsults) which allow you to get advice from your Doctor, request a sick certificate or general self help information. See the homepage of our website. Your Doctor may also offer you a video consultation if acceptable to you. You will require a smartphone to use this service.
- CERTIFICATE FOR SELF ISOLATING. If you need a certificate for work please do not telephone us but use this NHS link where you can easily obtain one.
- If you have a routine non-urgent problem to discuss we would suggest you defer making an appointment until the Coronavirus threat has passed.
- Please also avoid making appointments for medication reviews (even if your prescription states that one is due). Either add a message if you request on-line or speak to a Receptionist. We will be allowing limits to lapse and will issue your medication in most cases without seeing you. However you may be asked to make a telephone appointment.
- Visiting patients at home takes a great deal of our time and places a significant burden on our over-stretched services. Please only request a Home Visit if it is absolutely essential. If you are not sure the Receptionist may be able to to help or you can speak to one of the Doctors. There are likely to be prolonged waits for Home Visits. Always telephone before 10 am if you require a home visit.
- Childhood immunisations are available as normal. Please don’t put off having your child immunised.
Face coverings when using NHS services
All patients and visitors to NHS services must wear a face covering at all times. This includes hospitals, community clinics and GP services. Evidence has confirmed that face coverings can help reduce the risk of transmission if you are suffering from coronavirus, but not showing symptoms.
The government has set out advice for people on how to make their own face coverings easily at home, using scarves or other textile items. These face coverings should cover the mouth and nose, whilst allowing the wearer to breathe comfortably and can be as simple as a scarf or bandanna that ties behind the head to give a snug fit.
Please wash your hands or use hand sanitiser before putting on a face covering and after taking it off. Please avoid touching your face covering whilst wearing it to avoid transmission of the virus.
If you attend an appointment without a face covering, you will be provided with a face mask but only in an emergency. Otherwise you may be asked to re-book your appointment so please ensure you come prepared with a mask
Well-being while staying at home
Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).
Visit NHS Every Mind Matters for advice, practice advice and support groups.
Bromley Well website has lots of useful information as well as some videos about staying well during the Pandemic.
If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.
To stay fit and healthy whilst at home, try the NHS Home workout videos.
Advice for patients with pre-existing conditions
- Macmillan – Cancer and coronavirus
- Asthma UK – What to do if you have asthma
- Blood Cancer UK – Information for people affected by blood cancer
- Diabetes UK – Coronavirus and diabetes
- Kidney Care UK – Guidance for patients with kidney disease
Advice for Vulnerable Patients
- Guidance on shielding and protecting extremely vulnerable people
- How to get support for extremely critical vulnerable person
- Advice for people at higher risk – those who are 70 or older, are pregnant or have a condition that increases the risks from coronavirus.
- Pregnancy advice